Guarantee Period and Maintenance
We guarantee that all of our equipment is produced in accordance with the functional requirements in all of our product descriptions. The guarantee period for each machine is one year after installation.
The buyer is responsible for costs including maintenance and spare parts if the equipment is damaged due to improper use or anything not caused by seller design or manufacturing. The seller will provide training, technical guidance and free replacement of broken parts within the one year warranty period.
After Sales Service
The seller will provide technical support and supply spare parts in a timely manner. All equipment will be delivered with a user manual with all relevant technical instructions and we also provide technical training.
The buyer should contact the after sales department for installation services and we will send one of our technicians to get your equipment in running order.
If there are any problems with our equipment, contact us right away and we will respond within 24 hours and provide a solution within 48.