Service

Service


1. With an expertly trained team of technicians, we can guarantee that customers will receive excellent advice on choosing the right flexo printing machine or paper bag making machine, while still keeping price affordable.

2. If clients require samples, we will send them on express delivery. And more surprisingly, we will pay the shipping charge to and fro.

3. After wrapping up the deal with our clientele, we will initiate the “real-time order tracking” mode. To be specific, our customers will receive order-related photos in all stages from project conception, to assembling to completion. In this way, they can keep production schedule in check.

4. If required, our company will dispatch technicians for on-site installation and commissioning as soon as possible after our clientele receives the order.

5. During the warranty period, the accessories of the machine can be replaced for free charge, and the express charge is paid by our factory. However, the cost of the manually damaged machine needs to be paid by our customer.

6. When the machine breaks down during the warranty period, our after-sales department will give our customer the feedback information at once.

7. Additionally, our company will try to modify this machine in line with customer requirements through negotiation.

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  • Add.: Qianbu Industrial Area, Xincheng Street, Ruian City, Zhejiang Province, China
  • Tel.: +86-577-65186882
  • Fax:: +86-577-65539666
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